IronWill Fitness Terms and Conditions
Welcome to IronWill Fitness. These Terms and Conditions govern your use of our services, including one-on-one personal training, group fitness classes, nutrition coaching, rehabilitation exercise programs, and online fitness coaching. By accessing or using any of our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.
1. Acceptance of Terms
By engaging with IronWill Fitness, whether through our physical location or our online platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. These terms apply to all visitors, users, and others who access or use our services.
2. Services Provided
IronWill Fitness offers a range of personal training and wellness services, which include:
- One-on-one personal training sessions.
- Group fitness classes.
- Nutrition coaching and guidance.
- Rehabilitation exercise programs, tailored to individual needs.
- Online fitness coaching, delivered remotely through digital platforms.
Specific details, schedules, and pricing for each service will be provided separately and may be subject to change.
3. User Obligations
As a user of IronWill Fitness services, you agree to:
- Provide accurate and complete information during registration and throughout your engagement with our services.
- Inform our trainers and coaches of any pre-existing medical conditions, injuries, or health concerns prior to starting any exercise or nutrition program. This is crucial for your safety and the effectiveness of our services.
- Follow all instructions and guidelines provided by IronWill Fitness staff during sessions and programs.
- Conduct yourself in a respectful and appropriate manner towards staff and other clients.
- Adhere to our cancellation and refund policies for services, as detailed below or communicated separately.
4. Health and Safety Disclaimer
Participation in physical activity inherently carries risks. IronWill Fitness aims to provide a safe and effective training environment, but we are not responsible for any injuries or health problems that may arise from your participation in our programs, unless directly caused by our gross negligence. It is your responsibility to consult with a healthcare professional before beginning any new exercise or nutrition program. By using our services, you acknowledge and assume these risks.
5. Payment and Fees
All fees for services provided by IronWill Fitness are due in advance unless otherwise agreed upon. Payment terms, including package options and subscription models for online coaching, will be clearly communicated prior to purchase. We reserve the right to change our pricing at any time, but such changes will not affect services already paid for.
6. Cancellation and Refund Policy
Our cancellation and refund policies are as follows:
- Personal Training Sessions: A minimum of 24 hours' notice is required for cancellation or rescheduling of one-on-one personal training sessions. Failure to provide sufficient notice will result in the forfeiture of the session fee.
- Group Classes: Booked group class slots may be cancelled up to 12 hours before the start time without charge. Late cancellations or no-shows may incur a fee or forfeiture of the class credit.
- Online Coaching: Refunds for online coaching subscriptions or packages are generally not provided after the initial setup or first week of service, given the immediate access to program materials. Exceptions may be considered on a case-by-case basis at the sole discretion of IronWill Fitness.
- Program Packages: Purchased program packages (e.g., 10-session personal training package) are non-refundable once the first session has been utilized or after a specified grace period (e.g., 7 days from purchase), unless otherwise stated at the time of purchase.
All refund requests must be made in writing to contact@ironwillfitness.co.uk.
7. Intellectual Property
All content provided by IronWill Fitness, including workout plans, nutrition guides, online course materials, text, graphics, logos, and images, are the intellectual property of IronWill Fitness or its licensors and are protected by copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content without explicit written permission from IronWill Fitness.
8. Limitation of Liability
To the fullest extent permitted by law, IronWill Fitness, its directors, employees, partners, agents, suppliers, or affiliates, shall not be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use our services; (ii) any conduct or content of any third party on our services; (iii) any content obtained from our services; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
9. Governing Law
These Terms and Conditions shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any dispute arising from or relating to the subject matter of these Terms shall be subject to the exclusive jurisdiction of the courts located in London, United Kingdom.
10. Changes to Terms
IronWill Fitness reserves the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. We will provide reasonable notice of any new terms taking effect by posting them on our site. By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using our services.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
- Address: IronWill Fitness, 315 Highgate Road, Floor 2, London, Greater London, NW5 1QG, United Kingdom
- Phone: +44 20 7284 6392
- Email: contact@ironwillfitness.co.uk